In this conversation, we have the pleasure of sitting down with Clayton Hunt, the visionary Managing Director behind Normus Homes, a distinguished name in the South Australian custom home building industry.
With a steadfast dedication to excellence spanning over three decades, Normus Homes, established under Clayton’s leadership in 1991, has firmly cemented itself as a premier builder, renowned for crafting exceptional homes and nurturing unparalleled client satisfaction.
We explore the solid foundation of Normus Homes, Clayton’s commitment to timehonoured values, as well as the exclusive benefits that clients can anticipate when choosing Normus Homes for their custom building needs.
Q: Could you share how Normus Homes’ strong foundation contributes to client satisfaction and project success?
A: At Normus Homes, we have a proven track record of success, built over 30 years. This success is the result of our heritage, reputation, workplace culture, strong financial foundation, and long-standing partnerships with high-quality suppliers and tradespeople.
Consistently receiving a ‘Category A’ rating for our building indemnity insurance, the highest and most stringent rating, is a testament to the strong protection we offer for our clients and projects. To add to that, in 2022 we won the title of the Housing Industry Association’s (HIA) Professional Medium Builder, which further solidifies our strong foundation.
Q: What unique advantages does Normus Homes bring to clients?
A: Our philosophy is to provide clients with uncompromised value throughout their building journey.
Take, for instance, our Signature Collection, which was developed with this ethos front of mind. It provides flexibility and enables our valued clients to enjoy the selection process without feeling a need to upgrade any inclusions. The Signature Collection is proudly showcased at our display home in Tranmere.
Q: How does Normus Homes ensure transparency and provide honest advice throughout the homebuilding process?
A: Ultimately, we treat our valued clients how we wish to be treated. We pride ourselves on upholding a high level of communication. Our approach is to empower and educate clients by providing honest, transparent and comprehensive advice from the outset. We identify and manage potential issues as early as possible, improving results and delivery with ease. By offering a “concept to completion” solution enables us to identify, discuss and address any issues to ensure that our clients’ homes stand the test of time.
Q: How does the “concept to completion” approach benefit clients?
A: As a custom home builder, we are in a unique position as we work with our valued clients for an extended period of time, from design, through to construction and post-handover. We develop meaningful and valuable client relationships over this journey. Our “concept to completion” solution provides a convenient, comprehensive and streamlined approach.
Starting with a blank canvas enables the best custom designed home outcome, while considering our valued clients’ property, budget, ideas and wish list. This starts with the opportunity to sit down with our Custom Home Designer, listening and learning about how our clients live and what they want from their new custom designed home.
All development and council documentation is taken care of by our team and clients are helped by the expertise of selection consultants to guide and support them every step of the way. Site meetings, scheduled at key stages of construction, provide clients with the opportunity to view progress and discuss the next phase and feel involved the whole way through. Upon completion, clients are provided with peace of mind with our extended 12 month ‘NormusCare’ plan where they have direct contact with us for 12 months after handover.
Q: How does Normus Homes go the extra mile for its clients?
A: Our dedicated team strives to leave a lasting legacy through both our completed homes and exceptional client experiences. With a deliberate focus on quality over quantity, we design and build only a select number of homes each year, allowing our Site Managers to apply their expertise without constraints.
We take pride in the positive word-of-mouth and genuine client testimonials that consistently highlight our exceptional customer service. Our unique selling point lies in our collaborative approach, where we work closely with valued clients to transform their dreams into reality.
Custom Homes Consultant
0409 888 632